Who We Serve:
The Audiology Offices provide comprehensive hearing health care solutions and recommendations to patients of all ages. Since 2001, our team of expert professionals has served those in the Northern Neck and Middle Peninsula areas of Virginia, with office locations in Kilmarnock, Gloucester and Warsaw. We also partner with area physicians to help our patients experience comprehensive care.
Our patient care goal is to improve the quality of life for those we serve, their family members and our community as a whole. We are honored to have earned the trust of these individuals to provide hearing health care to multiple generations.
How We Help:
From hearing and tinnitus evaluations, to testing mandated by occupational safety and health administrations, to the selection and fitting of advanced digital hearing devices, we are your hearing health solution. We work with various styles and levels of hearing instrument technology with leading manufacturers in the audiology industry. All hearing instrument fittings are validated by real ear electroacoustic measurement to provide optimal hearing audibility for conversation and to maximize patient success. Aural rehabilitation, family involvement, patient questionnaires and counseling are an integral part of our ongoing patient experience.
We conduct seminars on a variety of topics to support educational and healthcare professionals, as well as direct to the community to raise awareness about hearing health, noise exposure, tinnitus, hearing instruments and communication skills. We also provide hearing screenings and educational resources at local health fairs.
Our practice is committed to giving back to our community. We work regularly with our local schools to provide audiology evaluations for students; we also recommend, train and help maintain assistive technology used by students with hearing loss. We provide clinic services within long-term facilities, and proudly provide audiology care to our nation’s Veterans through the Community Care program. We founded our practice with a commitment to serve our neighbors with financial challenges. From the local Lions Clubs to national hearing health foundations, we strive to provide hearing instruments and pro bono audiology care to those in need.
Please read the following review from one of our patients:
Relief from a mind-numbing exhaustion at the end of a work-day is the greatest benefit of signing up with Ann DePaolo and Janie Anderson at The Audiology Offices LLC in Kilmarnock, Virginia five years ago. These two experts on hearing loss showed me that although I could hear folks, I needed to invest significant physical effort to understand folks. That effort was wearing me out!
My job involves listening to folks with all my might. As an independent lawyer, I deal with folks who are angry, confused, upset and just plain scared in matters mostly related to their employment. Not only do I have to understand them when they are at their worst but I must also win their trust in order to help them. My left hand presses my phone into my left ear while I scribble notes with my right hand or face-to-face I must keep up a respectful and empathetic expression while trying desperately to make out what’s being said.
At the Audiology offices, the experts knew exactly how frustrated I felt (so frustrated that I was considering turning in my law license and retiring).
Instead, I was fitted with a pair of “state-of-the-art” Oticon hearing devices, plus a transponder to connect me to the telephone, not only wirelessly and digitally, but hands-free too! It works for the internet, for television, for concerts and I have tiny wireless microphone that clips on my client’s collar. And what control I can exercise to moderate the sound I receive! I can shoot the listening peak straight forward, or all around my head. I can control the volume with a touch to the transponder that I wear like a necklace.
Now when I introduce myself to a new prospective client, I say: “I am hearing impaired but I wear the very latest electronic equipment to insure that I hear and understand every word you say loud and clear.” My law practice is busier than ever. My working endurance has improved beyond description. When the next generation of Oticon products became available, I begged the Audiology experts to get me on board and the new version was better than I could at first believe. I am delighted that I did not give up–saying to myself “Well, you are getting older.” Moreover, I am lucky to have consulted real audiologists whose products include on-going service and on-demand help, instead of self-prescribing a bargain priced gadget with no backup assistance.